Sugriva Bakehouse
Effective Date: Upon Publication

This Shipping & Delivery Policy outlines how orders are delivered after purchase.

1. Delivery Areas

We offer delivery within designated service areas in Cambodia. Delivery availability may vary depending on location.

2. Delivery Method

Orders are delivered using:

• Our internal delivery team and/or

• Approved delivery partners

3. Delivery Time

• Delivery times provided are estimates only.

• Delays may occur due to traffic, weather, high demand, or incorrect delivery information.

4. Delivery Address

Customers are responsible for providing:

• Accurate delivery address

• Correct contact details

We are not responsible for failed deliveries caused by incorrect information.

5. Risk & Responsibility

• Responsibility for the order passes to the customer once delivery is completed at the provided address.

• If no one is available to receive the order, we are not responsible for quality issues after delivery.

6. Delivery Fees

Delivery fees (if applicable) are displayed at checkout and may vary based on location or order size.

7. Failed or Missed Deliveries

If delivery fails due to customer unavailability or incorrect information:

• Refunds may not be available

• Redelivery may incur additional charges