PRIVACY POLICY
Effective Date: Upon Publication
Sugriva Bakehouse (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or use our website sugrivabakehouse.com (“Website”).
This Privacy Policy is prepared in accordance with applicable Cambodian laws, including the Law on Electronic Commerce (2019), the Law on Consumer Protection (2019), the Civil Code, and the Criminal Code.
- Business Information
Legal Name: Sugriva Bakehouse
Address: St Polaris Borey Penghout Boeng Snor, Phnom Penh, Cambodia
Email: contact@sugrivabakehouse.com
Phone: +855 99 820 028
- Scope of This Policy
This Privacy Policy applies to all personal data collected through our Website, online ordering and delivery services, and contact forms.
- Personal Data We Collect
We may collect the following personal data:
– Name
– Email address
– Phone number
– Delivery and billing address
– Contact form messages
– Order details and order history
We do not collect user accounts, uploaded files, IP addresses, cookies, or tracking data.
- How We Collect Personal Data
Personal data is collected directly from you when you submit contact forms or place orders through our Website.
- Purpose of Data Collection
Personal data is used to:
– Respond to inquiries
– Process orders and deliveries
– Provide customer service
- Payments
Payments are processed using ABA KHQR via ABA Bank. We do not store card details on our servers.
- Third-Party Service Providers
We only share personal data with essential service providers such as payment processors and delivery services.
- Data Retention
Order records and contact messages are retained for 3 months, after which they are securely deleted.
- Data Security
We use HTTPS/SSL encryption, restricted access, and standard security measures to protect personal data.
- Data Sharing and Sale
We do not sell personal data or share it beyond necessary service providers.
- International Data Transfers
All personal data is processed within Cambodia.
- Children’s Privacy
Our Website does not target children, and we do not knowingly collect children’s data.
- Your Rights
You may request access, correction, or deletion of your personal data by contacting contact@sugrivabakehouse.com.
- Changes to This Privacy Policy
We may update this policy from time to time. Updates take effect upon publication.
- Contact Us
Sugriva Bakehouse
Email: contact@sugrivabakehouse.com
Phone: +855 99 820 028