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Terms and Conditions

Effective Date: Upon Publication 

 

Welcome to Sugriva Bakehouse (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website sugrivabakehouse.com (“Website”) and our online ordering, delivery, and related services. 

 

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services. 

 

These Terms are governed by the laws of the Kingdom of Cambodia, including the Law on Electronic Commerce (2019), the Law on Consumer Protection (2019), the Civil Code, and the Criminal Code. 

 

  1. Business Information

Business Name: Sugriva Bakehouse 

Address: St Polaris Borey Penghout Boeng Snor, Phnom Penh, Cambodia 

Email: contact@sugrivabakehouse.com 

Phone: +855 99 820 028

 

  1. Eligibility

You must be at least 18 years old or use the Website under parental or guardian supervision. 

 

  1. Website Use

You agree to use the Website lawfully and not misuse or damage it. 

 

  1. Products and Services

We provide bakery product information, online ordering, delivery services, and customer support. 

 

  1. Orders

Orders placed through the Website are subject to acceptance and confirmation after payment. 

 

  1. Pricing and Payment

Prices are displayed in United States Dollars (USD). Payments are processed via ABA KHQR through ABA Bank. 

 

  1. Delivery

Delivery times are estimates only. Risk passes upon delivery. 

 

  1. Cancellation, Returns, and Refunds

Due to the perishable nature of bakery products, cancellations and refunds are limited. 

 

  1. Intellectual Property

All Website content belongs to Sugriva Bakehouse. 

 

  1. User Submissions

User submissions must be lawful and accurate. 

 

  1. Privacy

Your use of the Website is subject to our Privacy Policy. 

 

  1. Limitation of Liability

Liability is limited to the maximum extent permitted by Cambodian law. 

 

  1. Force Majeure

We are not responsible for delays due to events beyond our control. 

 

  1. Changes to Terms

We may update these Terms at any time. 

 

  1. Governing Law and Jurisdiction

These Terms are governed by the laws of Cambodia. 

 

  1. Contact Us

Sugriva Bakehouse 

Email: contact@sugrivabakehouse.com 

Phone: +855 99 820 028